Privacy Policy

At Myeco, we care deeply about your privacy and about handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the terms described below.

1. Who We Are

Myeco is an eco-friendly stationery brand based in Spain, specializing in handmade and seed paper products for weddings, events, and businesses.

If you have any questions about this Privacy Policy, you can contact us at:
hello@myecostudio.com
c\ Pere Morell n5 bajo. Alzira 46600. Valencia. Spain.

2. What Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly
  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Personalization details (names, wedding dates, event details, etc.)
b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Personalize your products
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing emails (only if you have opted in)

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your personal data under the following legal bases:

  • Contractual necessity (to fulfill your order)
  • Legal obligation (accounting and tax compliance)
  • Legitimate interest (improving services and preventing fraud)
  • Consent (for marketing communications)

5. Payment Processing

Payments are processed securely through trusted third-party payment providers (such as Stripe, PayPal, or your chosen payment gateway). We do not store your full payment details on our servers.

6. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Improve user experience
  • Analyze website traffic
  • Support marketing and advertising efforts

You can disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

7. Data Sharing

We may share your information with:

  • Payment providers
  • Shipping and logistics companies
  • Website hosting providers
  • Legal or regulatory authorities if required

All third-party providers are required to handle your data securely and in accordance with applicable data protection laws.

8. International Data Transfers

As we sell internationally, your information may be transferred outside your country of residence. When required, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR and other applicable laws.

9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described above
  • Comply with legal and tax obligations
  • Resolve disputes

10. Your Rights

If you are located in the EU or certain other jurisdictions, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, please contact us at [your email address].

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure.

12. Children’s Privacy

Our website and products are not directed to children under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

hello@myecostudio.com

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